OVERVIEW

A user-centered redesign of Rochester Institute of Technology’s UKG Kronos time-tracking system, focused on improving usability for student employees through research-driven design, visual clarity, and mobile optimization.

The solution delivers a modern, intuitive interface with improved workflows, compliance visibility, and a 224% increase in usability satisfaction.

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PROBLEM

RIT’s Kronos time-tracking system poses usability challenges for student employees

The existing Kronos system at RIT presents significant usability challenges, particularly for students managing multiple campus jobs and administrators handling time entries. This leads to inefficient workflows, user frustration, and potential risks in tracking work-hour compliance in university settings.

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What is Kronos?

**UKG Kronos** is an enterprise workforce management system used for time tracking, scheduling, and attendance management.

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SOLUTION

A user-centered redesign of the Kronos interface

was developed using user research, heuristic evaluation, and iterative prototyping.